Walk-in || International Voice Process & Semi Voice - Experienced

MEGA WALK-IN HIRING

Greetings from Sutherland!!!

We are hiring candidates for International Voice Process.

Job Criteria:

- Excellent verbal communication skills.

- Minimum 1 year of experience in an International BPO.

- Freshers with excellent communication skills can also apply.

- Candidates should be available to join immediately.

- Ability to handle real-time international customer calls.

- Strong customer service and problem-solving skills.

- Chat experience is an added advantage

In This Role, You Will:

- Handle customer queries and provide support through international voice calls.

- Provide timely, accurate, and professional customer service.

- Resolve customer issues effectively and ensure a positive customer experience.

- Handle customer concerns with a positive and empathetic approach.

- Maintain accurate customer records and call documentation.

- Meet performance metrics such as quality, productivity, attendance, and first-contact resolution.

- Provide effective solutions and ensure customer satisfaction.

Selection Process:

1. HR Interview Walk-in

2. SD Panel Interview

3. Voice Assessment

Shift Timings & Week Off:

- 5-day work week

- Rotational shifts

- Predominantly night shifts

Additional Information:

Work from Office

Two-way cab facility available up to a 25 km radius from the office, based on shift timings.

Interested candidates please call to HR Bhavana & walk-in by mentioning HR Bhavana on the top of the resume.

Work Location: 7th Floor, North Wing DivyaSree TechRidge, Block P2, Manikonda, Hyderabad, Telangana 500104

G-Map:- https://maps.app.goo.gl/KcneWkbW91BC7W1E6

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