Walk-in || International Voice Process Executive

Hiring: International Voice Process Customer Support

Location: Hyderabad

Experience: Freshers and Experienced Candidates

Communication Requirement: Strong English Communication (C1-Level Preferred)

Eligibility: Freshers and Experienced Candidates Can Apply

Job Overview

We are looking for customer-oriented professionals to join our International Voice Process team in Hyderabad. Both freshers and experienced candidates with strong English communication skills and a customer-first attitude are welcome to apply.

The ideal candidate should have good verbal fluency, excellent interpersonal skills, and the ability to handle customer queries professionally while delivering outstanding customer service.

Key Responsibilities

Handle inbound and outbound calls from international customers professionally.

Understand customer needs and provide accurate solutions.

Maintain high customer satisfaction through polite and effective communication.

Follow company guidelines, quality standards, and compliance requirements.

Maintain accurate records of customer interactions in CRM or internal systems.

Handle customer complaints and escalations efficiently.

Achieve performance targets while maintaining service quality.

Demonstrate excellent listening, communication, and problem-solving skills.

Candidate Requirements

Freshers and experienced candidates are eligible to apply.

Experienced candidates with at least 6 months of experience in International Voice Process or International Customer Support are preferred.

Strong spoken and written English communication skills (C1-level proficiency preferred).

Excellent customer-handling and problem-solving abilities.

Confidence in communicating with international customers.

Willingness to work rotational shifts, including night shifts.

Basic computer knowledge and good typing speed.

Ability to work in a fast-paced, target-driven environment.

What We Offer

Competitive salary based on experience and skill set.

Two-way cab transportation, subject to applicable location and eligibility criteria.

A professional and supportive work environment.

Opportunities for career growth and internal mobility.

Training and professional development opportunities.

Job Details

Job Location: Hyderabad

Experience: Freshers and candidates with 6+ months of experience

Process: International Voice / Customer Support

Candidate Profile: Freshers and experienced professionals

How to Apply

Interested candidates can apply using the details below:

Email: [email removed]

Contact: [phone removed]

Please mention HR Vandana on your resume for reference.

Disclaimer: Intouch CX does not charge any fees for job applications, interviews, or job offers. Candidates should avoid anyone requesting registration fees, refundable deposits, or any other payment in exchange for employment.