Walk-in || International Voice Process Executive

We are looking for enthusiastic and customer-oriented professionals to join our team for an International Voice Process. The ideal candidate should have excellent communication skills, a customer-centric approach, and the ability to handle customer queries professionally.

Roles and Responsibilities:

• Handle inbound and/or outbound customer calls for international clients.
• Provide effective solutions to customer queries and concerns.
• Maintain high standards of customer service and customer satisfaction.
• Communicate clearly and professionally with international customers.
• Document customer interactions and update relevant information in the system.
• Meet defined performance targets and quality standards.

Required Skills:

• Excellent verbal communication skills in English.
• Strong listening, problem-solving, and interpersonal skills.
• Customer-focused attitude with a professional approach.
• Willingness to work in rotational night shifts.
• 5 working days per week.
• Rotational night shifts.
• Work from office.
• Opportunity for professional development and career growth.