Walk-in || International Voice Process Executive

Job Title: International Voice Process Executive

Job Location: Raheja Mindspace B16 ,5th floor
Experience Required: 6 Months to 4 Years
Job Type: Full-Time
Department: Customer Support / International Voice Process

Job Description

We are looking for enthusiastic and customer-focused professionals to join our International Voice Process team. The ideal candidate should have excellent English communication skills, a customer-oriented approach, and the ability to handle international customer calls professionally.

Key Responsibilities

• Handle inbound and/or outbound calls from international customers.
• Resolve customer queries, provide accurate information, and ensure customer satisfaction.
• Maintain professional communication and follow call-handling procedures.
• Understand customer concerns and provide appropriate solutions.
• Meet performance targets related to quality, productivity, and customer satisfaction.
• Maintain accurate customer records and update information in the system.
• Follow company policies, processes, and quality standards.

Required Skills & Qualifications

• Experience: 6 months to 4 years in an international voice process or customer support role.
• Excellent verbal communication skills in English.
• Good listening, problem-solving, and interpersonal skills.
• Ability to handle customer queries confidently and professionally.
• Basic computer knowledge and familiarity with CRM tools.
• Ability to work in rotational shifts, including night shifts, as per business requirements.
• Strong customer-handling and objection-management skills.

What We Offer

• Competitive salary based on experience and skills.
• Professional training and development opportunities.
• Career growth in an international customer service environment.
• Supportive work culture and performance-based incentives, where applicable.

Interested candidates can apply now!

If you have good English communication skills and relevant experience in an international voice process, we would love to hear from you.

How to Apply

Interested candidates may apply by following the instructions below:

Email: Send your updated resume to [email removed]

Contact: Call or email your resume to [phone removed] for a prompt response.

Important: Please mention HR Keerthi Mungandi on your resume for reference.

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