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    Job · 20653299

    HYDERABAD · FULLTIME

    Walk-in || International Voice Process Executive

    Tech Mahindra

    Tech Mahindra

    Hyderabad · onsite · Posted 11d ago

    Sourced fromNaukri
    ₹2.5L - ₹4.5L PA1–6 yrsfulltimeHyderabad

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    Section · 01

    About this role

    RESPONSIBILTIES

    • Handle international customer calls to provide exceptional service.
    • Resolve customer queries related to products/services in a timely manner.
    • Maintain accurate records of all interactions with customers using CRM software.
    • Collaborate with internal teams to resolve complex issues and improve processes.
    • Meet performance targets set by the organization.

    ELIGIBILITY:

    • Excellent Communication in English.
    • Minimum 1 Year of Experience is required into International Voice Process.
    • comfortable working for night Shifts.
    • Work from office
    • Only immediate joiners
    • Graduation is not required

    PERKS AND BENEFITS

    • 5days working 2 week off / Rotational Night Shift
    • 2way transport
    • Performance based incentives/OTs
    • Referral bonus
    • Full time

    Work location: Hitech city


    *NO AR CALLERS/HEALTHCARE EXPERIENCE/ NO FRESHERS/NO DOMESTIC *


    CTC offered - 3.8lpa to 4.6 LPA (Decent hike)


    Interview Rounds:

    • HR Round
    • Operation Round
    • AMCAT Assessment

    Contact Details:-

    Contact Person- HR Sreeja( [phone removed] )


    REFERENCES ARE HIGHLY APPRECIATED


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    Section · 02

    Skills

    24X7International VoiceInbound CallsUs CallingVoice SupportTechnical Voice Process

    Section · Company

    About Tech Mahindra

    Tech Mahindra

    Tech Mahindra

    IT Services & Consulting

    119.3k+

    employees

    1986

    40 years old

    Pune, Maharashtra

    India

    ₹2.5L – ₹4.5L PA

    This role

    About

    We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!

    Industries

    IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction

    Employee ratings

    43,279 reviews

    3.4/ 5

    Culture

    3.2

    Career growth

    2.7

    Work-life

    3.4

    Employees rate it well for

    Salary5961Senior Management3868Work Life Balance3463Work Culture3249Appraisal3044

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