Walk-in || International Voice Process Executive
Sutherland Global Services · Hyderabad · onsite · Posted 31d ago
About a minute. You'll make an account on the way through.
About this role
Are you a confident communicator who enjoys helping customers? Join our team and build your career in an exciting International Customer Support environment!
Interested candidates can walk-in directly by mentioning HR DIVYA on top of the resume
POC : Chandana
We are looking for dynamic, customer-focused candidates to join our International Voice Process. The ideal candidate should have excellent communication skills, a customer-first approach, and the ability to resolve customer concerns effectively.
Job Responsibilities
Handle customer queries, complaints, and return-related concerns through calls.
Understand customer requirements and provide appropriate solutions.
Ensure a high level of customer satisfaction through professional customer interactions.
Maintain quality, process, and compliance standards.
Document customer interactions and follow the required process guidelines.
Eligibility Criteria
Education: Any Graduate.
Experience: Freshers & Experienced(6months - 2Years) candidates can apply.
Excellent verbal and written communication skills.
Strong customer-handling and problem-solving abilities.
Good knowledge of customer support practices.
Typing Speed: 35 WPM with 90% accuracy.
Willingness to work from office.
Comfortable working in night/rotational shifts.
Candidates should reside within 15 km of the work location.
Shift Details
Rotational Shifts
Rotational Week Offs
Willingness to work night shifts is required.
Who Can Apply?
Fresh graduates looking to start their career in customer support.
Experienced professionals seeking opportunities in an international voice process.
Candidates with strong communication and customer-handling skills.
Walk-In details and interview location:
Timing: 11.30AM - 2.00PM
Address: Sutherland, 9th Floor, NSL Arena tower - 2, Uppal.
Interested candidates can walk-in directly by mentioning HR DIVYA on top of the resume
POC : Chandana
Note :Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email removed]
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About Sutherland Global Services

Sutherland Global Services
BPO
17.6k+
employees
1986
40 years old
Chennai, Tamil Nadu
India
₹3.6L PA avg
Avg at Sutherland Global Services
₹3L – ₹3.3L PA
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