Walk-in || International Voice Process Executive
Sutherland Global Services · Hyderabad · onsite · Posted 72d ago
About a minute. You'll make an account on the way through.
About this role
Hiring - international Voice
If you are interested or have suitable referrals, please share your updated resume or contact me for more details Aravind [phone removed] - [email removed] .
Mention my name on your resume - Aravind
We are looking for dynamic and customer-focused International Voice Executives to handle inbound and outbound calls for international clients. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to resolve queries efficiently while delivering a high-quality customer experience.
Key Responsibilities
- Handle inbound and outbound voice calls with international customers.
- Address customer inquiries, concerns, and service requests professionally.
- Resolve customer issues while adhering to company policies and quality standards.
- Accurately document customer interactions in the CRM system.
- Meet productivity, quality, and customer satisfaction targets.
- Follow established processes and ensure compliance with company guidelines.
- Collaborate with internal teams for timely issue resolution.
Eligibility Criteria
- Graduate/ Undergraduate
- Experience: 6 months - 3 years in International Voice Process with good communication skills.
- Excellent verbal communication skills in English.
Transport policy- Cab will be provided within 25kms radius from office location and Cab will be provided only in night shift.
Immediate Joiners are preferred
Interested candidates can reach out for more information: Contact: [phone removed] / Bhavana - [phone removed]
Note: "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email removed]
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About Sutherland Global Services

Sutherland Global Services
BPO
17.6k+
employees
1986
40 years old
Chennai, Tamil Nadu
India
₹3.6L PA avg
Avg at Sutherland Global Services
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