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    Job · 10922886

    Sutherland Global Services logo

    Walk-in || International Voice Process Executive

    Sutherland Global Services · Hyderabad · onsite · Posted 72d ago

    Undisclosed1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring - international Voice


    If you are interested or have suitable referrals, please share your updated resume or contact me for more details Aravind [phone removed] - [email removed] .


    Mention my name on your resume - Aravind


    We are looking for dynamic and customer-focused International Voice Executives to handle inbound and outbound calls for international clients. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to resolve queries efficiently while delivering a high-quality customer experience.



    Key Responsibilities

    • Handle inbound and outbound voice calls with international customers.
    • Address customer inquiries, concerns, and service requests professionally.
    • Resolve customer issues while adhering to company policies and quality standards.
    • Accurately document customer interactions in the CRM system.
    • Meet productivity, quality, and customer satisfaction targets.
    • Follow established processes and ensure compliance with company guidelines.
    • Collaborate with internal teams for timely issue resolution.


    Eligibility Criteria

    • Graduate/ Undergraduate
    • Experience: 6 months - 3 years in International Voice Process with good communication skills.
    • Excellent verbal communication skills in English.

    Transport policy- Cab will be provided within 25kms radius from office location and Cab will be provided only in night shift.

    Immediate Joiners are preferred


    Interested candidates can reach out for more information: Contact: [phone removed] / Bhavana - [phone removed]



    Note: "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email removed]

    Sourced from naukri

    Skills

    International VoiceInternational CallingInbound ProcessInbound CallsUs Voice ProcessUS ProcessInternational Voice ProcessInternational BPOUs Callingvoice processInbound Customer ServiceInbound Voice ProcessVoice SupportBpo Voice

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

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    Walk-in || International Voice Process Executive · waiting for your command