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    Job · 10873081

    Sutherland Global Services logo

    Walk-in || International Voice Process Executive

    Sutherland Global Services · Hyderabad · onsite · Posted 72d ago

    Undisclosed1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring - international Voice

    If you are interested or have suitable referrals, please share your updated resume or contact me for more details Aravind [phone removed] - [email removed] .


    Mention my name on your resume - Aravind


    We are looking for dynamic and customer-focused International Voice Executives to handle inbound and outbound calls for international clients. The ideal candidate should possess excellent communication skills, a customer-centric approach, and the ability to resolve queries efficiently while delivering a high-quality customer experience.


    Key Responsibilities

    • Handle inbound and outbound voice calls with international customers.
    • Address customer inquiries, concerns, and service requests professionally.
    • Resolve customer issues while adhering to company policies and quality standards.
    • Accurately document customer interactions in the CRM system.
    • Meet productivity, quality, and customer satisfaction targets.
    • Follow established processes and ensure compliance with company guidelines.
    • Collaborate with internal teams for timely issue resolution.


    Eligibility Criteria

    • Graduate/ Undergraduate
    • Experience: 6 months - 3 years in International Voice Process with good communication skills.
    • Excellent verbal communication skills in English.

    Interested candidates can reach out for more information: Contact: [phone removed]


    Note: "Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email removed]

    Sourced from naukri

    Skills

    International VoiceInternational CallingInternational BPOExcellent Verbal And Written Communication SkillsInbound Voice Process

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

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    Walk-in || International Voice Process Executive · waiting for your command