Walk-in || International Voice Process Executive | Freshers & Experienced

We are looking for Customer Support Executives to join our International Voice Process team. The role involves handling customer interactions for international clients, understanding their concerns, providing appropriate resolutions, and ensuring a positive customer experience.

Position: Customer Support Executive International Voice Process
Location: Sutherland DivyaSree TechRidge, Block P2, North Wing, 7th Floor, Manikonda, Hyderabad 500089.
Experience: 6 Months 4 Years
Qualification: Graduates & Undergraduates
Work Mode: Work from Office
Shift: Rotational / Night Shift
Joining: Immediate Joiners Preferred

HR SPOC - ARAVIND - [phone removed].

Walkin - Mention my name on your resume " HR ARAVIND"

Key Responsibilities

• Handle inbound and outbound calls from international customers.
• Understand customer requirements and resolve queries effectively.
• Communicate clearly and professionally in English.
• Provide accurate information and appropriate solutions.
• Maintain a positive, professional and empathetic approach.
• Follow process guidelines, quality standards and company policies.
• Meet defined productivity, quality and customer-service targets.
• Maintain accurate records of customer interactions.

Candidate Requirements

• Excellent spoken English and communication skills.
• Good listening and comprehension skills.
• Strong customer-service and interpersonal skills.
• Ability to handle customers professionally and patiently.
• Good problem-solving ability.
• Comfortable working in rotational/night shifts.
• Willingness to learn and adapt to process requirements.
• BPO, customer service or international voice experience will be an added advantage.

Apply here: https://wa.me/[phone removed]?text=Hi%2C%20I%27d%20like%20to%20apply%20%5Bref%3Anaukri-hyd%5D

Note: Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to [email removed]