Walk-in || International Tour Consultant

Job Role International Tour Consultant (Short Haul)

Key Responsibilities:

• Handle customer enquiries for international tour packages.
• Understand clients travel requirements, budget, dates, and preferences.
• Prepare and sell customized and fixed tour packages.
• Handle destinations such as Thailand, Singapore, Malaysia, Dubai, Bali, Vietnam, Sri Lanka, Maldives, etc.
• Prepare quotations, itineraries, costing, and travel proposals.
• Coordinate flights, hotels, transfers, sightseeing, activities, and visas.
• Follow up with leads and convert enquiries into confirmed bookings.
• Negotiate with clients and suppliers to achieve the best rates.
• Coordinate with overseas DMCs, hotels, airlines, and other vendors.
• Maintain proper records of enquiries, follow-ups, bookings, and payments.
• Ensure smooth pre-departure coordination and customer support.
• Achieve monthly sales and revenue targets.
• Handle customer queries and resolve issues before and during the trip.

Skills Required

• Good knowledge of short-haul international destinations.
• Strong sales and communication skills.
• Experience in preparing tour costing and itineraries.
• Knowledge of GDS/air ticketing is an advantage.
• Knowledge of visa requirements and travel documentation.
• Good negotiation and convincing ability.
• Customer-service orientation.
• Experience with travel CRM/lead management systems.