Walk-in || International Non-Voice Process

Job Title: International Non-Voice Process Executive

Job Description

We are looking for enthusiastic and detail-oriented candidates to join our team as International Non-Voice Process Executives. The ideal candidate should have good written English communication skills, basic computer knowledge, and the ability to handle customer queries through email and chat.

Job Responsibilities:

• Handle international customer queries through email, chat, and other non-voice channels.
• Provide accurate and timely responses to customer inquiries.
• Understand customer concerns and provide appropriate solutions.
• Maintain customer information and update records in the system.
• Follow company policies, quality standards, and process guidelines.
• Meet daily productivity, quality, and customer satisfaction targets.
• Coordinate with internal teams to resolve customer issues efficiently.

Required Skills:

• Good written English communication skills.
• Basic computer knowledge and typing skills.
• Good problem-solving and multitasking abilities.
• Attention to detail and a customer-focused attitude.
• Ability to work in a team and adapt to a fast-paced environment.

Eligibility Criteria:

• Freshers and experienced candidates can apply.
• Minimum qualification: Any graduate or undergraduate (as per company requirements).
• Candidates should be comfortable working in rotational shifts, including night shifts.
• Immediate joiners preferred.

Job Details:

• Job Role: International Non-Voice Process Executive
• Process Type: Email / Chat Support
• Industry: BPO / Call Centre
• Employment Type: Full-Time, Permanent
• Work Location: Hitech City, Hyderabad
• Shift: Rotational / Night Shifts
• Salary: Best in the industry, based on skills and experience

Why Join Us?

• Opportunity to work with international clients.
• Professional work environment.
• Learning and career growth opportunities.
• Training and support for eligible candidates.

How to Apply:

Interested candidates can apply with their updated resumes. Shortlisted candidates will be contacted for the interview process.

We welcome motivated candidates who are eager to learn, grow, and build a career in the international BPO industry.

How to Apply

Interested candidates may apply by following the instructions below:

Email: Send your updated resume to [email removed]

Contact: Call or email your resume to [phone removed] for a prompt response.

Important: Please mention HR Keerthi Mungandi on your resume for reference.

Disclaimer Intouch CX does not charge any fees for job applications, interviews, or job offers. Candidates are advised to remain cautious and avoid individuals requesting registration fees, refundable deposits, or any other form of payment in exchange for employment opportunities.