Walk-in || International Email and Chat Support

Job description

Job Description International Chat & Email Support (US Night Shift)

Work Location: Coimbatore
Work Mode: Work From Office (WFO)
Shift: Continuous Night Shift (US Shift) No rotational shifts
Cab Facility: One-way drop provided
Experience: Minimum experience required (Freshers not eligible)
Education: Graduation is mandatory

About the Role

We are looking for candidates with excellent communication skills to support our international clients through chat and email. This role requires strong written communication abilities, multitasking skills, and a customercentric mindset.

Key Responsibilities

• Handle customer queries via chat and email for an international process
• Provide accurate and timely responses
• Maintain high levels of professionalism and customer satisfaction
• Work during US night shifts on a fixed schedule

Eligibility Criteria

• Graduation is mandatory
• Freshers are not eligible
• Strong written and verbal communication skills
• Willingness to work in fixed night shifts
• Ability to report to office (Coimbatore Porur)

Interview Process

1. Technical Interview Virtual
2. Assessment Round Offline at NTT DATA office (Mandatory inperson attendance)

Additional Information

• One-way drop cab facility (drop only)
• Immediate joiners or short notice preferred

If interested, Please share your CV to [email removed]/ Whatsapp [phone removed]