Walk-in || International Customer Service Representative---Remote & WFH

Multiple Openings available at Bangalore, Gurgaon and Noida and Fully remote as well.

Please contact HR Bhuvana at [phone removed] for Gurgaon and Noida and Fully remote opportunities

Please contact HR Shwetha at [phone removed] for Bangalore location.

Process 1

Multilingual Customer Support Remote

Contact HR Bhuvana [phone removed]

Roles Available for different Combinations as shown below---

• French + English
• Russian + English
• Gujarati + English
• Nepali + English

Job Responsibilities

• Provide customer support via email, chat, and calls in both English and the respective regional language.
• Handle queries with professionalism, empathy, and accuracy.
• Translate and interpret customer concerns when required.
• Maintain detailed records of customer interactions.
• Collaborate with internal teams to resolve issues quickly.

Requirements

• Excellent communication skills in English and one of the following: French, Russian, Gujarati, or Nepali.
• Strong interpersonal skills and ability to work in a multicultural environment.
• Freshers welcome for Gujarati/Nepali roles; prior experience and Certification (B1/B2) required for French/Russian roles.
• Ability to work independently in a remote setup.
• Tech-savvy with basic knowledge of CRM tools.

Compensation

• French + English: 10 LPA
• Russian + English: 12 LPA
• Gujarati + English: 30,000 (fresher), 39,000 (experienced)
• Nepali + English: 30,000 (fresher), 39,000 (experienced)

Process 2

International Voice Process Customer Support Contact HR Bhuvana [phone removed]

Location Noida (Work from Office)

Job Responsibilities

• Handle inbound and outbound calls for international customers.
• Provide accurate information, resolve queries, and ensure customer satisfaction.
• Document customer interactions and maintain records in CRM systems.
• Collaborate with internal teams to resolve escalations.
• Meet performance metrics including quality, productivity, and customer experience.

Requirements

• Minimum 1 year of experience in International Customer Support (Voice Process).
• Graduation required (any stream).
• Excellent communication skills in English (both verbal and written).
• Strong problem-solving and interpersonal skills.
• Ability to work in rotational/Night shifts.
• Comfortable with high-pressure customer-facing environments.

Compensation & Benefits

• Competitive salary package (based on experience).
• Performance incentives.
• Health insurance and other employee benefits.
• Career growth opportunities in global customer support.
• Both side Cab facilities available within 25 kms radius.

Process 3 Data Engineer (3 to 8 years of Experience required)

Contact HR Bhuvana [phone removed]

Location- Gurugram

Responsibilities

• Apply engineering science and technology, including principles, techniques, procedures, and equipment to the design and implementation of data warehouse and advanced analytical applications.
• Enhance and maintain corporate data warehouse and analytical platforms.
• Support engineering needs associated with advanced analytical capabilities including machine learning, predictive modeling, and artificial intelligence.
• Debug, test, and optimize data pipelines and ETL processes for performance and reliability.
• Design and implement data architectures that support scalability, performance, and compliance requirements.
• Collaborate with data scientists and analysts to implement advanced analytics solutions.
• Implement data security, encryption, and access control mechanisms.
• Support data migration and integration projects.

Qualifications

• Strong knowledge of data engineering principles and practices.
• Proficiency in programming languages (Python, Java, Scala) and SQL.
• Experience with big data platforms and tools (Spark, Hadoop, or cloud data services).
• Knowledge of database design and data modeling.
• Understanding of ETL and data integration concepts.
• Need mimimum of 3 years and up to 6 years of experience into Data engineering role

Compensation & Benefits

• Competitive salary package (30% Hike on previous CTC ).
• Health insurance and other employee benefits.
• Career growth opportunities in global Data Engineering roles.

Process 4

Domestic Voice Process (Bangalore---Marathahalli & Hebbal) Contact HR Shwetha [phone removed]

Hiring for both Inbound and outbound voice process

Job Responsibilities

• Handle inbound and outbound calls for Regional customers.
• Provide accurate information, resolve queries, and ensure customer satisfaction.
• Document customer interactions and maintain records in CRM systems.
• Collaborate with internal teams to resolve escalations.
• Meet performance metrics including quality, productivity, and customer experience.

Working Days : 6 days working 1 day rotational week off

Shift : General shift , 9hr of shift( 8hr is working hr 1 hr is break)

Both Graduates and 12th Pass can apply.

For Experienced 1 year on paper with experience letter and offer letter and 3 months payslips, experience from same customer service

Langauge - English plus any one (Tamil/Malayalam/Telugu/Kannada)

Location - Marathahalli and Hebbal Bangalore