Walk-in || Insurance Telecaller

EXCELL AUTOVISTA PVT. LTD.

MARUTI SUZUKI ARENA

JOB DESCRIPTION INSURANCE TELECALLER

Position: Insurance Telecaller
Department: Insurance / Customer Relationship
Location: Maruti Suzuki ARENA Excell Autovista Pvt. Ltd.
Reporting To: Insurance Manager / Sales Manager
Employment Type: Full-Time

KEY RESPONSIBILITIES -:

• Make outbound calls to customers for new car insurance and insurance renewals.
• Contact customers through dealership leads, renewal databases and enquiry records.
• Explain insurance plans, coverage, benefits, premium and renewal options clearly.
• Generate insurance quotations and coordinate with the Insurance/Sales team for policy issuance.
• Follow up regularly with customers until policy renewal or conversion.
• Maintain accurate customer calling records and update CRM/DMS regularly.
• Handle customer queries regarding insurance, renewals and basic policy-related requirements.
• Coordinate with Sales Executives, Insurance Managers and other dealership departments.
• Achieve daily/monthly calling, renewal and conversion targets assigned by management.

ELIGIBILITY -:

• Minimum 12th Pass / Graduate preferred.
• Prior experience in telecalling, automobile insurance, motor insurance, BPO or dealership sales will be an advantage.
• Good communication skills in Hindi, Marathi and English preferred.

Salary: As per company norms

Incentives: Performance-based incentives as per company policy as well Slabwise.