Walk-in || Inside Sales Executive

Role Overview:

The Telesales & Service Associate o sells paid memberships over phone to clients who are looking for matrimony

alliances. The job is to reach out to various customers over phone, explain them the product & features and deliver

value to the customers.

Key Responsibilities:

• Responsible for making outbound calls and regular follow up on leads assigned.
• Build a strong relationship / trust with customers by understanding the customer requirements and suggesting the

right product to the Customers.

• Selling Membership over the phone and achieve the targeted sales numbers & value, set quality parameters
• Explaining the product features in detail and how to use the packages.
• Understand the Customer requirements, encourage them to upgrade / renew the matrimony packages.
• Address all the issues / grievances of customers and provide the right customer experience.
• • Capture the insights from customer interactions and share it with the internal team.
• • Strictly adhere to the process requirements