Walk-in || Inside Sales Executive

Roles and Responsibilities
• Handle inbound customer enquiries through phone, email and other communication channels.

• Understand customer requirements and recommend suitable instrumentation products.

• Coordinate with Sales Engineers to collect technical and commercial requirements.

• Prepare and submit accurate technical and commercial quotations.

• Follow up with customers on quotations, enquiries and pending orders.

• Maintain regular communication with existing and prospective customers.

• Support the sales team in lead generation and business development activities.

• Coordinate with purchase, stores, logistics and accounts teams for order processing and delivery.

• Maintain updated records of enquiries, quotations, follow-ups and order status.

• Provide basic technical information and product support to customers. • Identify opportunities for repeat business, upselling and cross-selling.