Walk-in || Inside Sales Executive

Job Title: Inside Sales & Digital Marketing Executive

Location: Hyderabad
Department: Sales & Marketing
Experience: 1-2 Years
Employment Type: Full-time

Job Overview:

We are looking for a confident and result-oriented Inside Sales & Digital Marketing Executive who can connect with potential customers through calls, WhatsApp, messages, and other digital channels, understand their requirements, explain our product effectively, and convert leads into customers.

The candidate will be responsible for handling the available customer database, reaching out to prospects across India, generating interest in the product, following up with leads, and achieving sales targets. The role will also involve basic Digital Marketing, SEO, lead generation, and online customer engagement activities.

Key Responsibilities:

• Handle inbound and outbound calls, WhatsApp messages, emails, and customer enquiries professionally.
• Contact leads from the company's existing database and identify potential customers.
• Understand customer requirements and explain the company's product, features, benefits, and pricing clearly.
• Conduct product demonstrations or presentations over calls/video calls whenever required.
• Convert qualified leads into successful sales through effective communication and follow-ups.
• Maintain regular follow-ups with interested and potential customers until closure.
• Build and maintain strong relationships with customers across Pan India.
• Handle customer objections and queries confidently and provide appropriate solutions.
• Maintain accurate records of calls, leads, follow-ups, customer requirements, and sales status.
• Update and manage customer/lead data in CRM, Excel, or other internal systems.
• Ensure timely follow-up so that no potential lead is missed.
• Generate new leads through calls, WhatsApp, social media, online platforms, referrals, and other digital channels.
• Support basic digital marketing activities such as social media outreach, lead generation, online promotions, and customer engagement.
• Assist with basic SEO activities, including keyword research, competitor research, content ideas, and improving online visibility.

Required Skills:

• Excellent Hindi and English communication skills are mandatory.
• Telugu knowledge will be an added advantage.
• Strong verbal communication and convincing/persuasion skills.
• Good negotiation and sales-closing abilities.
• Comfortable speaking with customers over phone and WhatsApp.
• Ability to understand customer needs and explain products in a simple and convincing manner.
• Basic knowledge of social media platforms and online lead-generation methods.
• Target-oriented, self-motivated, and willing to take ownership of sales results.
• Ability to work with customers from different regions and backgrounds across India.

Preferred Qualifications:

• Any Bachelor's degree or equivalent qualification.
• Prior experience in Inside Sales, Tele-Sales, Business Development, Customer Support, Lead Generation, Digital Marketing, or related roles will be preferred.
• Freshers with excellent communication skills and a strong interest in sales and digital marketing can also apply.

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