Walk-in || Inside Sales Executive - Jeevansathi

About Info Edge

Info Edges mission is to create excellent platforms that transform lives through continuous innovation. Our products and services are designed around customer needs, delivering superior value through enhanced offerings across the internet and other platforms.

Through sustained investments in technology, machine learning, and artificial intelligence (AI), we continuously strengthen our platforms, improve customer insights, and enhance user experiences. At Info Edge, our people are our greatest competitive advantage, and we remain committed to attracting, developing, and retaining the best talent.

About the Business Unit Jeevansathi.com

Jeevansathi is one of Indias leading online matrimony platforms, with a strong presence across the country and over two decades of experience in helping people find compatible life partners.

The platform offers a secure and convenient matchmaking experience through features such as profile screening, privacy controls, photo protection, and multiple verification options.

Job Objective

To drive sales of paid membership plans and personalized matchmaking services by engaging registered users and their families through phone-based counselling and online product demonstrations.

Key Responsibilities

• Connect with registered users and their parents through a dialer-based calling process to understand their matchmaking requirements.
• Conduct online product demonstrations to showcase and sell personalized membership plans and related services.
• Achieve monthly sales targets by counselling users on product features, benefits, and suitable membership options.
• Drive conversions by effectively communicating the value proposition of Jeevansathis paid services.
• Build strong relationships with high-net-worth individual (HNI) users to drive conversions for premium membership plans.
• Accurately record customer interactions, sales details, and follow-ups in the CRM system.
• Maintain call quality and adhere to defined process standards and performance metrics.

Required Skills

• Strong verbal communication and interpersonal skills.
• Active listening and customer needs assessment.
• Persuasion, negotiation, and sales closure skills.
• Customer relationship management and client-handling skills.
• Target orientation and the ability to work in a performance-driven environment.
• Flexibility to work with rotational weekly offs.

Preferred Qualifications

• Prior experience in inside sales, business development, telesales, or voice-based sales processes.
• Strong problem-solving skills and a solution-oriented approach.
• Familiarity with online matrimony platforms and their offerings would be an added advantage.