Walk-in || Inbound Customer Care Executive
TP · Kolkata · onsite · Posted 23d ago
About a minute. You'll make an account on the way through.
About this role
Interested candidates can connect to HR Bishal ([phone removed]) OR can email their resumes to [email removed]
Inbound Customer Care Associate | Operations
Role: Customer Care Associate
Department: Operations
Mode: Work from Office
Job Responsibilities
- Handle inbound customer calls and provide accurate information and assistance.
- Understand customer queries and guide them with the required information.
- Ensure a positive and professional customer experience.
- No Sales | No Sales Targets
Required Skills
- Fluency in any 2 languages: Hindi / Bengali.
- Ability to translate or communicate information effectively from English into the required languages.
- Good interpersonal and communication skills.
- Active listening and customer-handling skills.
- Professional and customer-focused approach.
Qualification
- Minimum 10+2 (Higher Secondary) and above.
Work Location
Sector V, Kolkata - Near Webel More
Shift Details
1. Male Candidates:
- 247 Operations
- Any rotational 9-hour shift
2.Female Candidates:
- Operational window: 7:00 AM 8:00 PM
- Any rotational 9-hour shift
Working Days
- 6 Days Working
- 1 Day Rotational Week Off
Compensation
CTC: 13.4K per month
Interested Candidates
Interested candidates can connect with:
HR: Bishal Baitha
[phone removed]
[email removed]
Sourced from naukri