Walk-In II Product Onboarding II 30th Oct

Walk-In Drive II Product Onboarding Specialist

Date and Day- 30th Oct Friday

Venue- Express Trade Tower, Noida 132, Nearby JBM Global School, 8th Floor

https://maps.app.goo.gl/wBSYbVAuypxdCtPZ9

Client Activation & Adoption (AIREX)
Purpose
Drive activation and adoption of AI REX among recruiters/clients. Connect with client recruiters, onboard them, run product workshops and keep a regular follow-up cadence until they use the product on their own.

Key responsibilities

• Make outbound calls per day to assigned client accounts, with at least 50% resulting in connected conversations.
• Make first contact with every new account within 24 hours of assignment.
• Activate 90% + of assigned accounts within 30 days.
• Run product demos, training sessions and workshops for client recruiters, one-to-one and in small groups.
• Follow the fixed follow-up cadence on every inactive account until it becomes active.
• Track activation and usage for your accounts, and flag blockers early.
• Meet the monthly run-rate target for client product adoption.
• Follow up rigorously with clients and internal stakeholders (CS, Sales, Product, Support).
• Capture client feedback and product gaps, and pass them to the CS and Product teams with examples.
• Keep CRM records accurate and share regular activation and usage reports.

Must have

• 1-6 years in customer success, onboarding, client servicing or training
• Strong spoken communication in English and Hindi
• Comfortable running demos, workshops and training for small groups
• Persistence in outbound calls and follow-ups
• Working knowledge of Excel and reporting
• Self-driven, with high ownership

Good to have

• Exposure to recruiters or HR teams in HR tech, ATS or recruitment products
• Experience in B2B SaaS onboarding or adoption