Walk-in || Hr Manager 1

Key Responsibilities

Manpower & Workforce Management

• Manage HR operations for 300+ blue- and white-collar employees.
• Plan manpower requirements in coordination with departmental heads.
• Ensure adequate manpower across departments and shifts.
• Identify manpower shortages and arrange timely replacements.
• Maintain contingency plans for absenteeism, leave and attrition.

Shift & Roster Management

• Manage the 24/7 store operations and 3-shift workforce.
• Prepare and monitor daily shift rosters in coordination with departmental heads.
• Ensure every department has adequate manpower in every shift.
• Handle last-minute absenteeism and arrange immediate replacements.
• Monitor weekly offs, overtime, shift changes and working hours.

Attendance & Employee Discipline

• Monitor daily attendance, absenteeism, late coming and unauthorized absence.
• Ensure accurate attendance and leave records.
• Address habitual absenteeism and disciplinary issues.
• Coordinate with department heads to resolve attendance and manpower-related concerns.

Recruitment & Talent Acquisition

• Manage end-to-end recruitment for pharmacy, retail, warehouse, support and managerial positions.
• Handle both volume hiring and specialized recruitment.
• Source candidates through Naukri, referrals, consultants, walk-ins and other channels.
• Conduct HR screening and coordinate interviews with department heads.
• Maintain recruitment MIS and ensure timely closure of vacancies.
• Build talent pipelines for critical and frequently required positions.

Employee Relations

• Handle employee grievances, conflicts, counselling and disciplinary matters.
• Maintain positive employee relations across blue- and white-collar employees.
• Act as a bridge between employees, departmental heads and management.
• Conduct exit interviews and identify reasons for employee attrition.
• Develop initiatives to improve employee retention.

HR Operations & Compliance

• Manage onboarding, documentation, induction and employee records.
• Coordinate with payroll/finance for attendance, salary and overtime inputs.
• Ensure compliance with applicable labour laws and statutory requirements.
• Implement and improve HR policies, processes and systems.
• Maintain confidentiality of employee information.

Performance & Training

• Coordinate performance appraisal and KPI/KRA processes.
• Support departmental heads in managing underperformance.
• Identify training requirements and coordinate employee development programs.
• Support internal career development and succession planning.

HR MIS & Management Reporting

Prepare regular HR reports covering:

• Headcount and manpower status
• Attendance and absenteeism
• Recruitment and open positions
• Joining and attrition
• Leave and overtime
• Payroll inputs
• Employee grievances and disciplinary cases

Ideal Candidate

The ideal candidate should be a hands-on HR professional capable of managing a large and diverse workforce in a fast-paced retail environment. The person must be comfortable coordinating daily with departmental heads, managing 3-shift/24x7 operations, solving manpower shortages quickly and maintaining employee discipline.

Experience in large-scale retail, pharmacy, healthcare, FMCG, hospitals, warehousing or other high-volume operational businesses will be an added advantage.