Walk-in || Hr Executive And Recruiter

HR Manager Food Retail / QSR / Hospitality

Location: Visakhapatnam
Experience: 610 Years
Qualification: MBA / PGDM – HR preferred
Industry Preference: Food Retail, QSR, Restaurants, Hospitality, FMCG, Bakery, Manufacturing or Multi-location Retail

Experience Parameters

The ideal candidate should have:

• Minimum 6 years of overall HR experience
• At least 2–3 years in an HR Manager / Assistant Manager role
• Experience handling 200+ employees preferred
• Experience managing multi-location workforce
• Strong exposure to frontline / blue-collar / retail manpower
• Hands-on experience in recruitment, payroll, attendance, compliance, employee relations and performance management
• Experience handling PF, ESI, POSH and labour compliance
• Experience with HRMS, biometric attendance and HR MIS
• Strong knowledge of Excel and manpower analytics
• Exposure to outlet / factory / production workforce will be an advantage

Job Description

We are looking for an experienced HR Manager to manage end-to-end HR operations for a growing multi-location food retail and production business.

Key Responsibilities

• Manpower planning and workforce budgeting
• End-to-end recruitment for retail, production and corporate roles
• Employee onboarding, documentation and HRMS management
• Attendance, leave, shift roster and overtime control
• Payroll input verification and salary coordination
• Employee relations, grievances and disciplinary management
• Performance appraisal and KPI implementation
• Training and development
• Employee engagement and retention
• HR policy and SOP implementation
• Labour law and statutory compliance
• HR audits across outlets and production locations
• Attrition and absenteeism control
• Exit management and full-and-final coordination
• Monthly HR MIS and management reporting

Key Result Areas – KRA

1. Manpower Planning

Ensure optimum manpower availability across all locations without excessive manpower cost.

2. Recruitment

Close approved vacancies within defined timelines and maintain a continuous pipeline for critical positions.

3. Attendance & Workforce Discipline

Improve attendance, punctuality and adherence to shift schedules.

4. Payroll Management

Ensure accurate and timely payroll inputs with minimum corrections.

5. Employee Retention

Reduce avoidable attrition and improve retention of critical and high-performing employees.

6. Performance Management

Implement measurable KRAs and KPIs across departments and ensure timely performance reviews.

7. Training & Development

Ensure employees receive required induction, functional and behavioural training.

8. Employee Relations

Resolve grievances and disciplinary cases professionally and within defined timelines.

9. Statutory Compliance

Maintain full compliance with applicable labour laws, PF, ESI, POSH and statutory documentation.

10. HR Analytics

Provide accurate HR MIS and actionable workforce insights to management.

Key Performance Indicators – KPI

• Vacancy closure within TAT: 90%+
• Offer-to-joining ratio: 80%+
• Payroll accuracy: 99.5%+
• Attendance compliance: 95%+
• Employee documentation: 100%
• Statutory compliance: 100%
• Training completion: 95%+
• Performance appraisal completion: 100%
• HR audit compliance: 95%+
• Reduction in employee attrition: Year-on-year / quarter-on-quarter improvement
• Reduction in absenteeism: Month-on-month improvement
• Grievance resolution: Within defined TAT
• Manpower budget variance: Within approved limits
• Overtime cost: Within departmental budget
• Employee productivity: Improvement in sales / output per employee
• New employee 90-day retention: 85%+

Key Skills

• HR Operations
• Manpower Planning
• Recruitment & Talent Acquisition
• Payroll & Attendance
• Labour Compliance
• Employee Relations
• Performance Management
• Training & Development
• HRMS
• HR Analytics & MIS
• Advanced Excel
• Multi-location Workforce Management

Preferred Candidate

We prefer a hands-on HR professional who has managed a sizeable frontline workforce and can independently handle both operational and strategic HR responsibilities.

Candidates from food retail, QSR, restaurants, hospitality, FMCG, bakery, manufacturing or multi-location retail businesses will be preferred.

Success Definition

The HR Manager will be considered successful when the organization consistently has the right number of trained employees, at the right location, at the right cost, working with discipline, productivity and service orientation while maintaining full statutory compliance and building a stable human-capital base for business growth.