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    Job · 18279686

    Capita logo

    Walk-in | Hiring Grads/Undergrads For Voice-Email- Chat (Pune)

    Capita · Pune · onsite · Posted 35d ago

    Undisclosed0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Capita is Hiring for Voice-Chat-Email UK process in Pune


    Work Location: Magarpatta, Pune
    Shift: Rotational Shifts (UK shifts only)
    Work Mode: Work from Office

    Process: Voice, Email and Chat

    Immediate Joiners


    Walkin Date: - 19th Sep 26

    Time: - 12:00 pm to 4:00 pm


    Job Responsibilities:

    • Handle customer interactions through voice, Email and Chat based support channels.
    • Resolve customer queries and concerns efficiently while maintaining high service standards.
    • Provide accurate information and ensure timely resolution of issues.
    • Deliver an excellent customer experience by demonstrating strong communication and problem-solving skills.
    • Adhere to process guidelines, quality standards, and productivity targets.

    Eligibility Criteria:

    • Graduates and Undergraduates can apply.
    • Freshers and experienced candidates are welcome.
    • Excellent verbal and written communication skills.
    • Basic computer knowledge and typing skills.
    • Willingness to work in rotational shifts.

    Interested candidates can apply and Visit office on Saturday.

    Sourced from naukri

    Skills

    Customer ExperienceCustomer SupportEmail ProcessEmail SupportInternational BPOvoice processChat ProcessChat Support

    About Capita

    Capita logo

    Capita

    BPO

    5.2k+

    employees

    2005

    21 years old

    Indore, Madhya Pradesh

    India

    About

    Capita specializes in consulting and digital services, providing innovative solutions to enhance the interaction between businesses and public sectors.

    Industries

    BPOBPO/KPOConsulting

    Employee ratings

    2,671 reviews

    3.5/ 5

    Culture

    3.4

    Career growth

    2.7

    Work-life

    3.7

    Employees rate it well for

    Salary364Senior Management346Work Life Balance284Work Culture264Job Security244

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