{"@context":"https://schema.org","@type":"JobPosting","title":"Walk-in || Hiring For Telecom Process","description":"

Roles and Responsibilities

Utilize strong communication skills to effectively handle complex customer issues over the phone.
Handle international calls from clients across various geographies, including UK and US.
Provide exceptional customer service by resolving queries, addressing concerns, and upselling relevant products/services.
Work on an inbound voice process, processing multiple calls simultaneously while maintaining accuracy and efficiency.
Collaborate with team members to achieve daily targets and meet performance metrics.

Desired Candidate Profile

1-3 years of experience in BPO/Call Centre environment or similar industry.
Excellent English language proficiency (spoken & written).
Strong understanding of International Voice Process, Inbound Voice Process, Technical Voice Process, Customer Experience, Customer Support, Upselling concepts.
Ability to work flexible shifts including rotational shifts.

FOR MORE DETAILS CONTACT -

VAISHNAVI - 7669211991

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