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    Job · 18403857

    Sutherland Global Services logo

    Walk-in || Hiring For International voice process (L1)

    Sutherland Global Services · Chennai · onsite · Posted 34d ago

    Undisclosed1–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job description

    Greetings from Sutherland!


    We are hiring immediate joiners for the International Voice Process-Customer Support role.

    This opportunity is ideal for Experienced candidates who have minimum of 6months-2years experience in Complete Voice Support and passionate about customer service and have strong English communication skills.


    Key Responsibilities:

    Handle inbound international customer calls

    Provide technical support and issue resolution

    Deliver high-quality customer service

    Maintain accurate customer interaction records


    Eligibility Criteria:

    Looking for people who have minimum of 6 months-3 years of exp in complete voice support.

    Other domain experience will not be considered as an experience.

    Excellent verbal and written communication skills in English

    Good articulation and problem-solving skills

    Customer-focused attitude with a willingness to learn


    Note: Freshers are also eligible to apply


    Shift & Work Details:

    5-day work week with rotational shifts, rotational offs. (WFO)

    Predominantly night shifts

    Two-way cab facility provided (up to 25 km radius based on shift timing)


    Compensation CTC: 3.00LPA to 4.25LPA (varies based on candidates experience & their previous CTC)


    Work Location: Sutherland A1 Block, Ground Floor, Gateway Office Parks Perungalathur, Chennai Landmark: Opposite Perungalathur Railway Station


    (Note: Looking for people who can join us immediately)


    Selection Process

    1. HR Interview

    2.SD Panel Interview

    3.Voice Assessment


    How to Apply - Interested candidates can apply via Naukri or share their resume to

    " Priscilla- [phone removed]"

    Mention "Priscilla HR" on top of your resume as reference)


    Disclaimer: Sutherland never asks for payment or favors in exchange for job opportunities. Report suspicious activity to [email removed].




    Sourced from naukri

    Skills

    International VoiceCustomer SupportInbound ProcessUs Voice ProcessUS ProcessInternational Voice ProcessInternational BPOvoice processInbound Voice ProcessVoice SupportTechnical Voice Process

    About Sutherland Global Services

    Sutherland Global Services logo

    Sutherland Global Services

    BPO

    17.6k+

    employees

    1986

    40 years old

    Chennai, Tamil Nadu

    India

    ₹3.6L PA avg

    Avg at Sutherland Global Services

    About

    Sutherland is a business process transformation company that rethinks & rebuilds business processes for the digital age.

    Industries

    BPOFacility Management ServicesRecruitment

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