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    Job · 19313884

    Expert Staffing Solutions logo

    Walk-in || Hiring For International Voice / Non Voice BPO

    Expert Staffing Solutions · Noida · onsite · Posted 26d ago

    ₹1.0L - ₹5.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Futher details contact : Ishita ([phone removed])

    Roles & Responsibilities


    • Handle customer queries via calls, email, and chat.
    • Assist international customers with their queries and concerns.
    • Provide accurate and timely resolutions.
    • Handle complaints and escalations professionally.
    • Coordinate with internal teams for issue resolution.
    • Maintain customer records and update CRM systems.
    • Meet defined quality, productivity, and customer satisfaction targets.


    Preferred candidate profile


    • Freshers to 1 year of experience in Customer Support/BPO preferred.
    • 12th pass, Undergraduate, or Graduate candidates can apply.
    • Good English communication and customer-handling skills.
    • Basic computer knowledge.
    • Positive attitude and willingness to learn.
    • Comfortable working in rotational/night shifts.
    • Candidates comfortable interacting with international customers preferred.

    Futher details contact : Ishita ([phone removed])


    Sourced from naukri

    Skills

    International Outbound ProcessInternational VoiceCustomer Experiencecustomer satisfactionCustomer SupportcseCustomer CareOutboundinternational customer supportInternational BPObpoinboundvoice processChat ProcessRetentionINTERNATIONAL INBOUND PROCESS

    About Expert Staffing Solutions

    Expert Staffing Solutions logo

    Expert Staffing Solutions

    Recruitment

    201-500

    employees

    2013

    13 years old

    New Delhi, Delhi

    India

    ₹3.1L PA avg

    Avg at Expert Staffing Solutions

    ₹1L – ₹5L PA

    This role

    About

    MNC

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.3/ 5

    Culture

    4.4

    Career growth

    4.2

    Work-life

    3.9

    Employees rate it well for

    Company Culture45Skill Development44

    Find them on

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    Walk-in || Hiring For International Voice / Non Voice BPO · waiting for your command