PUNE · FULLTIME
Walk-in || Hiring For International Chat Process

Vertex Cosmos
Pune · onsite · Posted 9d ago
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Section · 01
About this role
Customer Support Executive -- CHAT PROCESS
International Process (E-commerce Platform)
We are looking for customer-focused professionals to join our team for an International Chat Process supporting a leading E-commerce platform.
Position: Customer Support Executive ( Chat Process)
Location: 1501 & 1508, 15th floor Nyati Enthral near Reliance mart Kharadi Pune 411014
Process: International Chat/Email
Job Responsibilities:
Handle customer queries through international Chat/Email/Voice.
Provide excellent customer service and resolve customer concerns
Assist customers with orders, payments, delivery, returns, and other issues
Maintain quality standards and achieve process targets.
Candidate Requirements:
1) Excellent verbal and written communication skills
2) Minimum 6 months of experience in International Voice/Chat Process.
3) Customer handling skills and a positive attitude
*Salary & Benefits:*
CTC: Up to 32,000
Both sides Cab facility available
Rotational shifts - 24 X 7
5.5 days working
Interview Process:
Face to Face
CONTACT :
HR Aashna Shaikh- [phone removed]/ [email removed]
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Section · 02
Skills
Section · Company
About Vertex Cosmos

Vertex Cosmos
IT Services & Consulting
394
employees
2021
5 years old
Gurgaon / Gurugram, Haryana
India
₹2.9L PA avg
Avg at Vertex Cosmos
₹3L – ₹4L PA
This role
About
Welcome to Transcom! We specialize in managing customer experience support and contact center services for Indian and Global companies across various industries. Our goal is to deliver value-driven business process outsourcing solutions that minimize friction points for end customers, giving our clients a sustainable competitive advantage. With our expertise, we offer customer care and call center managed services in 60+ languages, spanning voice, email, chat, and social media channels. At our core, we cherish our people, fostering an engaging workplace that sparks inspiration and brings out their best. Join us in creating exceptional customer experiences through our BPO solutions!"
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