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    Job · 14496815

    Navayuga Group logo

    Walk-in || Hiring For Freshers - US Voice Process

    Navayuga Group · Chennai · onsite · Posted 54d ago

    ₹3.0L - ₹4.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are hiring for Top MNC, Know who might be interested ?

    ROLE: US Voice Process

    WORKING LOCATION: Chennai

    EXPERIENCE: 0 -5 Years (Freshers and Experienced)


    Walkin Details:

    Date : 05-09-2026 (Saturday)

    Timing : 10.00 Am - 03.30Pm

    Venue : Pondicherry (Venue details will be shared through Calls or whats app)


    Job descriptions:

    • Provide prompt and detailed support to customers via chat, email, and calls.
    • Troubleshoot complex technical issues and offer effective solutions.
    • Navigate multiple systems to research and resolve problems.
    • Build strong product knowledge and offer advanced troubleshooting.
    • Act as the customers advocate by identifying issues and suggesting improvements.
    • Collaborate with internal teams to ensure high-quality and consistent service.
    • Handle voice interactions and resolve technical problems effectively.
    • Support customers with device setup, troubleshooting, and technical issues.
    • Document and escalate issues to the appropriate internal teams.
    • Ensure an exceptional customer experience.

    Basic Qualifications

    • High school diploma or currently enrolled in college.
    • Freshers and 1+ year of customer service experience.
    • Typing speed: 30 WPM for voice and 32 WPM for chat.
    • Strong communication, problem-solving, and active listening skills.
    • Interest in consumer technology and experience troubleshooting devices.
    • Basic knowledge of networks/Wi-Fi.
    • Flexible to work in shifts, including weekends and evenings.

    Interested can share your resume and details to [email removed]

    or Whatsapp: ( [phone removed], [phone removed], [phone removed], [phone removed], [phone removed] )


    Interested candidates can apply using the link below:
    Apply Here [ https://forms.gle/Vpn9gqqSRKJnWW5P7 ]

    Sourced from naukri

    Skills

    device supportConsumer Tech SupportDevice TroubleshootingVery good English communicationTroubleshootingTechnical TroubleshootingDesktop Supportconnectivity troubleshootingTechnical Issue ResolutionNetwork TroubleshootingHardware Troubleshooting

    About Navayuga Group

    Navayuga Group logo

    Navayuga Group

    Engineering & Construction

    5

    employees

    1997

    29 years old

    Hyderabad

    India

    ₹5.3L PA avg

    Avg at Navayuga Group

    ₹3L – ₹4.5L PA

    This role

    About

    The Navayuga Group is a multi-dimensional corporate entity with an extremely diversified portfolio

    Industries

    Consulting

    Employee ratings

    10 reviews

    3.7/ 5

    Culture

    3.1

    Career growth

    3.3

    Work-life

    3.3

    Employees rate it well for

    Overall Company37Job Security35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Walk-in || Hiring For Freshers - US Voice Process · waiting for your command