Walk-in || HCL is hiring For Accounts Receivable-Chennai-US Shift

Role:Analyst

Experience:3 - 5yrs

Work Location: Navalur,Chennai

Shift - US Shift only

Notice :Imm to 30 days

Walkin date :22nd Aug

Interview location:HCL Elcot Sez ,Sholinganallur ,tower 4

Time : 10- 2pm

Contact person:Vivek

The Accounts Receivable & Customer Invoicing Specialist is responsible for customer billing, credit memo processing, receivables management, collections, deduction resolution, and month-end closing activities. The role requires strong customer communication skills, accuracy in billing, and expertise in managing A/R activities within ERP systems.

1. Customer Invoicing

• Prepare accurate customer bills and invoices.
• Communicate with customers to obtain required sales and billing information.
• Determine appropriate value-added or sales tax (International only).
• Calculate VAT or sales tax collected for invoicing (International only).
• Enter billing transactions manually and electronically into the billing system.
• Prepare manual invoices in the ledger when required.
• Issue credit memos and refund checks within approved thresholds.
• Send special invoices as needed.
• Perform A/R drafting processes.
• Conduct credit card settlements.
• Make process adjustments including deductions, credits, and chargebacks.
• Prepare and send ad-hoc/manual invoices.

2. Receivables Management

Accounts Receivable Policy and Strategy

• Recommend improvements and changes to accounts receivable processes.

Customer Master Data

• Maintain and update customer master data in the system.

Periodic Close & Reconciliation

• Match remittances to outstanding customer balances.
• Reconcile customer receivable general ledger accounts with the A/R subsidiary ledger.
• Prepare and distribute aged receivable reports.

Customer Queries (Level 1)

• Manage, document, and resolve L1 customer queries.
• File, store, and track related customer documentation.

3. Collections Management

Strategy and Policy

• Recommend improvements to collection procedures and strategies.

Collections Activities

• Monitor aged accounts receivable and identify overdue accounts.
• Proactively engage with customers to collect larger balances before they become overdue.
• Record results of all customer interactions in ERP and follow-up systems.
• Prepare and maintain customer commitment files.
• Track actual collections against commitments and address shortfalls.

Customer Queries (Collections)

• Investigate and resolve customer queries related to collections, including triggering credit notes if required.
• Properly document communication outcomes across all channels (phone, email, fax).
• Research and verify receipt of payments.

4. Deduction Management

Resolve Deductions

• Review daily deductions and obtain all required supporting documentation.
• Continuously monitor and analyze deduction trends.
• Communicate internally and externally to resolve deduction-related issues.
• Resolve deductions and prepare correcting entries.
• Code and process credit memos accurately.
• Apply or offset payments and credit memos.
• Perform write-offs as per corporate policies and business recommendations.

5. Month-End Close & Reporting

Periodic Close Activities

• Analyze monthly write-offs and provide explanations.
• Perform month-end close tasks in adherence to corporate timelines.
• Prepare analysis of current deductions based on management requirements.
• Provide detailed explanations of deductions, credit memos, and unapplied cash.
• Prepare month-end reports, including:
• DDO (Days Deductions Outstanding)
• Open balances
• Significant change analysis