Walk-in || Growth Manager

Role & responsibilities

To manage and coordinate business growth, administration, marketing, and restaurant operations, ensuring smooth functioning of outlets, stronger brand visibility, revenue growth, and achievement of business objectives.

Key Responsibilities

Growth & Business Development

• Identify new business, outlet, partnership, and expansion opportunities.
• Conduct market and competitor analysis.
• Support new outlet/location feasibility and development.
• Build relationships with partners, vendors, and business associates.
• Develop initiatives to increase revenue and business growth.

Administration

• Ensure smooth administrative functioning across outlets.
• Monitor documentation, compliance, licenses, records, and administrative processes.
• Coordinate with HR, Finance, Operations, and other departments.
• Monitor staff discipline, attendance, reporting, and administrative requirements.
• Ensure company policies and SOPs are followed.

Marketing & Brand Development

• Plan and execute marketing and promotional activities.
• Coordinate digital marketing, social media, events, offers, and campaigns.
• Identify opportunities for collaborations and brand partnerships.
• Monitor competitor activities and market trends.
• Track campaign performance and improve customer engagement.

Operations

• Monitor day-to-day operations of all assigned outlets.
• Ensure service, food quality, hygiene, grooming, and customer experience standards.
• Coordinate with Restaurant Managers and department heads.
• Monitor sales, costs, wastage, productivity, and operational performance.
• Identify operational issues and ensure timely corrective action.
• Support smooth execution of new projects and outlet launches.

Key Skills

• Leadership
• Business development
• Marketing & brand management
• Restaurant operations
• Administration & coordination
• Negotiation & communication
• Problem-solving and decision-making
• Sales and revenue analysis

Preferred candidate profile

Perks and benefits