Walk-in || Gold Loan Officer/ Gold Loan sales Officer

Urgent Hiring for Gold Loan officer / Gold Loan sales Officer - Delhi / New Delhi / Gurgaon / Noida / Ghazaibad/ Haryana /

Job Description - GLSO

1. Prospecting and Lead Generation - Identify and target potential customers (individuals, small businesses, etc.) needing gold loans. - Generate leads through cold calling, referrals, local market visits, and community engagement. - Plan & execute marketing activities within 5 km radius of the branch - Travel extensively within assigned areas to meet customers.

2. Customer Acquisition and Relationship Management - Educate customers about gold loan products, terms, interest rates, and benefits. - Assess customer needs and recommend suitable loan schemes. - Build trust by addressing queries, resolving concerns, and ensuring transparency.

3. Documentation - Guide customers through documentation processes (ID proof, address proof, etc.) and ensure compliance with KYC norms.

4. Sales Targets and Business Growth - Meet or exceed monthly/quarterly sales targets for loan disbursements.

Job Description - GLO

Attending customers who are visiting the branch for availing a gold loan or for any activity related to their existing gold loan • Explaining the product & convincing customers to avail gold loan • Executing all system entries in the Gold Loan LOS & LMS system • Ensuring TAT adherence in the disbursal of the loan • Coordinating & managing the relationship with External Valuer to ensure timely valuation of the customer's gold • Coordinating with the Internal Audit team and ensuring satisfactory audit reports • Coordinating with HO Team for approvals, clarifications, etc to ensure timely sanction & disbursal of gold loansResponsible for the growth & quality of gold loan book of the branch. • Following up for payment with overdue and margin shortfall customers and ensuring collections as per targets • Maintaining various MIS & Reports •Suggesting changes to the product team to improve the customer experience & turnaround time