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    Job · 16942276

    Movate logo

    Walk-in || Global Customer Support Executive - C1/B2 Level

    Movate · Chennai · onsite · Posted 42d ago

    ₹3.0L - ₹4.5L PA1–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Dear Candidate,


    Thank you for applying for the position of Customer Support Engineer International Voice Process at Movate Technologies.


    We are pleased to inform you that your application has been reviewed and shortlisted for the next stage of our selection process. You are invited to attend a face-to-face interview as per the details below:


    Interview Date: Monday to Saturday

    Interview Time: Between 11:00 AM and 6:00 PM

    Contact : Vinod - [phone removed]

    Venue: Movate Technologies (Movate Talent Hub) Ground Floor, AMBIT IT Park Ambattur Industrial Estate Chennai, Tamil Nadu, India


    Interview Prerequisites

    Please ensure that you complete the following before attending the interview:

    1. Confirm your preferred interview time slot by emailing your updated resume (with a recent photograph embedded in the resume) in PDF format
    2. Review the attached Job Description thoroughly before the interview. International Voice Support (Tech/ Customer Support) - Night shift | Movate | LinkedIn
    3. Carry a printed copy of your resume on the day of the interview.
    4. Interview Process will take Initial Interview, language assessment (Voice assessment), followed with Interview with Operation experts.

    Job Description :

    Position : Customer Support Engineer International Voice Process

    Location : Ambattur, Chennai (Work from Office)

    Shift : Night Shift

    Weekly Off : Rotational Weekdays

    Eligibility:

    • Minimum 1 year of experience in an International Voice Process. (Please note that this role is intended for experienced candidates and is not suitable for freshers.)
    • Customer /Technical Support experience is mandatory.
    • Excellent verbal communication skills in English.
    • Strong troubleshooting, analytical, and customer handling skills.

    Key Responsibilities:

    • Provide assistance to international customers.
    • Diagnose and resolve issues with a focus on first-call resolution.
    • Deliver exceptional customer service while ensuring customer satisfaction.

    About us:

    Movate is an Applied AI services company that helps enterprises translate AI ambition into measurable business outcomes. With over 12,000 employees across 20 global locations, augmented by AI collaborator agents, it brings together human expertise and technology to help organizations rethink operating models for efficiency and growth. Powered by Mova iO, its intelligent outcomes platform, Movate delivers practical, scalable, and industry-contextualized solutions that address real business challenges.


    Founded 30 years ago, Movate has built a niche as a trusted and reliable provider of consumer and enterprise support and technology services. Besides offering managed IT and CX services, we leverage our five AI-powered proprietary platforms to provide best-in-class results. Today, we have tremendous recognition for our disruptive digital engineering capabilities, insights-driven approach, affinity towards customer business, employee empowerment, and use of AI and automation solutions, which differentiate us as a valued partner.

    At Movate, you'll have the opportunity to work with a global organization that values innovation, continuous learning, and professional growth. If you're ready to take the next step in your career.

    For more details visit www.movate.com


    We look forward to meeting you and discussing your career aspirations with Movate Technologies.


    Regards,

    Vinodraj Muthaiah

    Sourced from naukri

    Skills

    International Technical SupportTechnical SupportInternational Voice Process

    About Movate

    Movate logo

    Movate

    IT Services & Consulting

    7k+

    employees

    1996

    30 years old

    Chennai, Tamil Nadu

    CR

    ₹5.8L PA avg

    Avg at Movate

    ₹3L – ₹4.5L PA

    This role

    About

    We fuel each Movator with best-in-class people experiences, meaningful careers, and development opportunities.

    Industries

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    Walk-in || Global Customer Support Executive - C1/B2 Level · waiting for your command