Walk-in || Front Office Receptionist

FRONT OFFICE EXECUTIVE NAKSHA TREE HOTELS

Job Summary

We are looking for friendly, professional, and customer-focused Front Office Executives to manage front desk operations and provide excellent guest service.

Key Responsibilities

• Welcome and greet guests professionally.
• Handle guest check-in and check-out.
• Manage reservations, cancellations, and room allocations.
• Handle billing and payment transactions.
• Attend to guest enquiries, requests, and complaints.
• Coordinate with Housekeeping, Maintenance, and other departments.
• Maintain guest records and daily front-office reports.
• Handle telephone calls, emails, and online booking enquiries.
• Promote room upgrades and hotel services.
• Maintain a clean and professional reception area.
• Follow hotel policies and guest-service standards.

Eligibility & Skills

• Hotel Management graduates preferred.
• Diploma/Degree in Hotel Management or Hospitality preferred.
• Freshers and experienced candidates can apply.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Knowledge of hotel PMS/software is an advantage.
• Willingness to work in shifts, including weekends and holidays.
• Professional appearance and positive attitude.

Locations

Naksha Tree Hotels – Koyambedu | Mogappair | Ramapuram | OMR

Salary & Benefits

• 13,000 – 20,000 per month
• Free accommodation
• Career growth opportunities