Walk-in || Front Office Receptionist

Role & responsibilities

• Greet and assist patients and visitors professionally.
• Handle front desk operations, calls, appointments, and inquiries.
• Register patients and maintain accurate records.
• Coordinate with doctors, therapists, and hospital staff.
• Manage appointment schedules and follow-ups.
• Guide patients regarding hospital services, therapies, rooms, and procedures.
• Handle basic billing and payment coordination when required.
• Maintain daily reception reports and records.
• Ensure the reception area is clean, organized, and welcoming.
• Provide excellent patient support and maintain confidentiality.

Preferred candidate profile

• 13 years of experience in hospital, clinic, or healthcare reception preferred.
• Good knowledge of MS Office and basic computer operations.
• Pleasant personality with a professional and patient-friendly attitude.
• Fluent in Hindi and English; good communication skills preferred.
• Ability to handle calls, appointments, patient queries, and front-desk activities.
• Well-organized, punctual, and able to multitask.

Perks and benefits

• Competitive salary based on experience.
• Friendly and professional work environment.
• Growth and learning opportunities.
• Training and skill development.
• Employee benefits as per hospital policy.