Walk-in || Front Office Executive

• Welcome patients, visitors, and attendants in a professional and courteous manner, ensuring a positive first impression of the hospital.
• Manage patient registration, admissions, appointments, and discharge-related documentation accurately through the Hospital Information System (HIS).
• Verify patient details, insurance information, and required documents before registration or admission.
• Coordinate with doctors, nursing, billing, laboratory, radiology, and other departments to ensure smooth patient flow and timely service.
• Respond to patient enquiries, provide information about hospital services, and guide patients to the appropriate departments.
• Handle incoming calls, appointment scheduling, and email enquiries while maintaining professionalism and confidentiality.
• Address patient concerns and complaints promptly, escalating unresolved issues to the appropriate department for timely resolution.
• Maintain accurate records of patient registrations, appointments, admissions, and daily front office reports in accordance with hospital policies.
• Ensure compliance with hospital protocols, NABH standards, patient confidentiality, and service excellence guidelines.
• Perform any other responsibilities assigned by the Front Office Manager or Management to support efficient front office operations and enhance the overall patient experience.

Location : Chetpet and Kilpauk

Freshers also can apply

Interested candidates can send resume - [phone removed]