Walk-in || Front Office Executive

Job Summary:

We seek a professional and personable Front Office Executive to join our corporate team. The ideal candidate will be the first point of contact for our clients, visitors, and employees, providing exceptional customer service and administrative support.

Key Responsibilities:

Reception Management:

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Maintain office security by following safety procedures and controlling access via the reception desk.

Administrative Support:

• Receive, sort, and distribute daily mail/deliveries.
• Maintain the office's general filing system and file all correspondence.
• Assist in the preparation of regularly scheduled reports.
• Update calendars and schedule meetings.

Customer Service:

• Address client queries and complaints in a timely and professional manner.
• Coordinate with various departments to ensure client requests are handled promptly and efficiently.

Office Maintenance:

• Keep the reception area tidy and presentable with all necessary stationery and materials.
• Monitor and maintain office equipment, ensuring that it is in good working condition.
  

Event Coordination:

• Assist with the coordination and setup of corporate events, meetings, and conferences.
• Manage and coordinate meeting rooms schedules and bookings.

General Duties:

• Perform other clerical receptionist duties such as filing, photocopying, and transcribing.
• Provide general information about the company and its services.
  

Qualifications:

• Bachelors degree in Hospitality Management, Facilities Management, Operations Management, or a related field.
• Proven work experience as a Front Office Executive, Receptionist, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel).
• Hands-on experience with office equipment.
• Professional attitude and appearance.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Customer service attitude.