{"@context":"https://schema.org","@type":"JobPosting","title":"Walk-in || Front Office Coordinator","description":"

Job Title - Relationship Executive / Incharge

Job Location : Chennai ( Ambathur / Avadi, Velachery, Keelkattalai, Anna Nagar, Tambaram, Vadapalani, Porur, Asthinapuram )

Roles and Responsibilities

Manage front office operations, ensuring a smooth flow of communication between departments.
Handle incoming calls, emails, and chats from clients to resolve their queries and concerns.
Maintain accurate records of client interactions using CRM software.
Provide exceptional customer service by addressing issues promptly and professionally.
Collaborate with other teams to ensure seamless coordination.

Desired Candidate Profile

0-3 years of experience in BPO or call center environment.
Excellent telephone etiquette and verbal communication skills.
Proficiency in MS Office applications (Word, Excel).
Ability to work on rotational shifts including weekends off.

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