Walk-in || Front Desk Receptionist

Position Overview

We are seeking a professional, organized, and welcoming Receptionist & Administrative Assistant with 2 to 3 years of experience to join our team. As the first point of contact for our company, you will manage front-desk operations, handle telephonic inquiries, coordinate corporate travel and ticket bookings, and provide robust administrative support to ensure daily operations run smoothly.

Key Responsibilities

1. Front Desk & Reception Management

• Greet and welcome clients, visitors, and guests with a warm and professional demeanor.
• Maintain a clean, organized, and professional reception area.
• Manage incoming and outgoing couriers, mail, and deliveries.

2. Call & Communication Handling

• Operate the central switchboard; answer, screen, and forward incoming phone calls.
• Provide basic, accurate information to callers regarding company services, location, or hours.
• Take detailed messages and route them to the appropriate department or team member.

3. Travel & Ticket Booking Coordination

• Handle end-to-end travel arrangements for employees and management, including flights, trains, and local transport.
• Coordinate hotel accommodations and itinerary planning.
• Manage cancellations, rescheduling, and timely processing of travel expense reimbursements.

4. General Administrative Support

• Assist in maintaining office supplies, monitoring inventory, and placing orders when necessary.
• Provide data entry, filing, scanning, and photocopying support to various departments.
• Coordinate meeting room schedules, ensuring rooms are prepared and equipped ahead of time.

Required Skills and Qualifications

• Experience: 2 to 3 years of proven experience as a Receptionist, Front Office Executive, or Administrative Assistant.
• Education: Bachelors degree or equivalent diploma in Business Administration or a related field.
• Communication: Exceptional verbal and written communication skills in English (additional languages are a plus).
• Tech Savviness: * Proficient in MS Office Suite (Word, Excel, Outlook).
  
• Familiarity with online travel portals and ticket booking systems.
• Comfortable operating basic office equipment (PABX systems, printers, scanners).
• Soft Skills: Strong multitasking abilities, excellent time management, and a customer-centric attitude.