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    Job · 17748588

    Globiva logo

    Walk-in || Freshers || Customer Support Executive || Immediate joiner

    Globiva · Delhi · onsite · Posted 37d ago

    ₹1.5L - ₹2.8L PA0–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    Greetings from Globiva !!


    PROFILE : CUSTOMER CARE EXECUTIVE

    Key responsibilities:

    • Handle customer calls.
    • Respond to customer inquiries via phone, email, or chat.
    • Resolve customer complaints in a professional and timely manner.
    • Maintain customer records and update CRM systems.
    • Meet daily productivity and quality targets

    Eligibility criteria

    • Minimum qualification: 12th Pass/ Graduate
    • Good communication skills.
    • Freshers and experienced candidates are encouraged to apply.
    • Immediate joiners preferred.

    SALARY

    • Fresher -16.5K
    • Experienced - 18k


    Type: BPM / BPO Department: Customer Success, Service & Operations Employment
    Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate


    Preeya - Human Resources

    [phone removed]


    Sourced from naukri

    Skills

    Customer Servicecustomer satisfactionCustomer SupportcseDomesticInbound ProcessSolving QueriesInbound CallsCustomer HandlingbpoQuery Resolutionvoice processChat ProcessTelecallingBlended Process

    About Globiva

    Globiva logo

    Globiva

    BPO

    3.0k+

    employees

    2017

    9 years old

    Gurgaon/Gurugram, Haryana

    India

    ₹1.5L – ₹2.8L PA

    This role

    About

    Functions as a business process management firm, delivering customized solutions across numerous industries to meet dynamic customer needs.

    Industries

    BPORecruitment

    Employee ratings

    1,936 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.6

    Work-life

    2.9

    Employees rate it well for

    Salary281Senior Management259Work Environment131Work Culture98Office Politics79

    Find them on

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    Walk-in || Freshers || Customer Support Executive || Immediate joiner · waiting for your command