Walk in For MIS Associates (Night Shift)

Job description: PC1 Analyst

Associate Business Systems Analyst

Training will be for the first 4-6 weeks Monday - Friday 8am to 5pm EST (7am-4pm CST) with mandatory attendance to ensure you receive the best support and education to prepare you for your new role.

Role Overview

• Perform activities in support of business process improvements, risk reduction or cost savings initiatives, best practice identification, etc.
• Identify efficiencies and value-added solutions that could affect multiple lines of business and departments; analyzes possibilities, capabilities, and constraints; and recommend alternative business solutions.
• Provide daily and ad hoc customer support and develops documentation.
• Responsible for the creation of daily, weekly, and monthly reporting for metrics.
• Accept escalated issues and work on problems of a moderate scope; analyzes root cause, understand the impact and scope of the problem(s), and apply judgment within defined practices to determine the appropriate action.
• Participate in the initiation, requirements, design, testing, and post-implementation support phases of a projects.

What You Will Bring

• Critical thinking skills with the ability to review and analyze information from multiple resources to make an educated decision; strong problem solving and resolution skills.
• Service-related skill set with ability to maintain a strong attention to detail and accuracy.
• Demonstrated ability to meet deadlines, remain adaptable and flexible with change.
• Exceptional written and verbal communication skills.
• Demonstrated computer skills with the ability to navigate and toggle between multiple programs and internal resources simultaneously to perform daily functions.
• Self-motivation with demonstrated ability to work and collaborate in a virtual environment.