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    Job · 20633906

    AHMEDABAD · FULLTIME

    Walk in For Customer Care Representative- Inbound/ Outbound process

    Gtpl Hathway ltd

    Gtpl Hathway ltd

    Ahmedabad · onsite · Posted 12d ago

    Sourced fromNaukri
    ₹1.8L - ₹2.2L PA0–1 yrsfulltimeAhmedabad

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    Section · 01

    About this role

    We are hiring Part-Time & Full-Time Customer Care Representatives for Inbound / Outbound Calling.


    No of Requirement: 10+


    Key Responsibility Areas:

    - To take Incoming calls to Customers.

    - To resolve the customers complaint & issues.

    - To inform them about new products and services.

    - To listen to objections and handle them effectively.

    - To generate more good communication & call quality with customer satisfaction.

    - To enter the details of every interaction in the system.

    - To maintain login hours and punctuality.


    Key Skills / Competencies:

    - Basic computer knowledge,

    - Minimum 12th Pass

    - Fluency in Gujarati and Hindi language

    - Good communication skills

    - Must have decent typing speed (at least 15 WPM)


    Salary: INR 16,000/- CTC PM to 22,000/- CTC PM+ Other Allowances (Overtime, Night Shift Allow.) fresher can also apply


    We are specifically looking for a male candidate for this role


    Shift Time

    2:00 PM to 11:00 PM

    3:00 PM to 12:00 PM



    Office Address: 202, 2nd Floor, Sahajanand Shopping Center, opp. Shree Swaminarayan Mandir, Shahibaug, Ahmedabad, Gujarat 380004


    Contact Person

    1) Mayur Makwana - [phone removed]

    2)Mansi Baniya - [phone removed]

    3)Kewal Dave - [phone removed]

    4) Nazima - [phone removed]

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    Section · 02

    Skills

    Customer ServiceCustomer SupportInbound ProcessCustomer HandlingOutbound Process

    Section · Company

    About Gtpl Hathway

    Gtpl Hathway ltd

    Gtpl Hathway ltd

    Broadcasting

    743

    employees

    2006

    20 years old

    Ahmedabad, Gujarat

    India

    ₹4.4L PA avg

    Avg at Gtpl Hathway

    ₹1.8L – ₹2.3L PA

    This role

    About

    GTPL Hathway operates as a major Multi Service Operator, delivering cable TV and broadband services across various Indian states.

    Industries

    Broadcasting

    Employee ratings

    10 reviews

    3.9/ 5

    Culture

    3.4

    Career growth

    2.6

    Work-life

    3.3

    Employees rate it well for

    Work-Life Balance39Overall Company39

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