Walk-in || Firstsource Mega Recruitment | UK International Voice Support |

Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.

Exciting Career Opportunity UK International Voice Support!

We are hiring enthusiastic candidates for our UK International Voice Support Process at Firstsource Solutions!

• Company: Firstsource Solutions
  
• Process: UK International Voice Support
  
• Qualification: 10th / 12th Pass and above
  
• Experience: Freshers and Experienced candidates are eligible
  
• Shift: UK Rotational Shifts
  
• Incentives: Unlimited Incentive Opportunities
  
• Cab Facility: Two-way Cab Facilities Available
  
• Career Growth: Excellent opportunity to build an international BPO career.
  

Apply Now and Kick-start Your Career with Firstsource Solutions!

Roles & Responsibilities

• Revert to customer calls on a variety of issues.
  
• Update and process information accurately into the system.
  
• Resolve customer problems in a timely manner.
  
• Take ownership and deliver on customer commitments.
  
• Liaise with internal teams when customer queries cannot be resolved at the first point of contact.
  
• Maintain clear communication using simple English to provide information and solutions.
  
• Demonstrate personal and professional integrity while dealing with customers.
  
• Treat all customers with empathy, respect, and consideration.
  
• Identify solutions from the customer's perspective and fulfil all commitments.
  
• Work collaboratively as a team, build trust, and engage in constructive conversations for team success.
  

• Please bring the original physical copy of any of your identification documents for verification.
  
  
• B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible.
• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.