Walk-in || Firstsource is hiring-International Voice Support

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Key Responsibilities

• Handle inbound calls from international customers.
  
• Understand customer queries and provide appropriate solutions.
  
• Communicate clearly and professionally in English.
  
• Maintain a positive and customer-friendly approach.
  
• Follow company policies, processes, and quality standards.
  
• Maintain accurate records of customer interactions.
  
• Achieve defined performance and customer service targets.
  

Eligibility & Requirements

• Freshers are eligible to apply.
  
• Good English communication skills are mandatory.
  
• Excellent verbal communication and active listening skills.
  
• Clear pronunciation and confidence while speaking.
  
• Basic computer knowledge.
  
• Good problem-solving and customer-handling skills.
  
• Willingness to work in rotational shifts, including night shifts.
  
• Comfortable communicating with international customers.
  

Salary & Incentives

• Competitive salary package.
  
• Performance-based incentives in addition to fixed salary.
  
• Attractive earning potential based on individual performance.
  
• Training and career development opportunities.
  

Why Join Us?

• Opportunity to work in an international voice process.
  
• Freshers-friendly work environment.
  
• Performance-based incentives.
  
• Professional training and development.
  
• Career growth opportunities.
  

Interested candidates can share their updated resume and contact details to apply.

• Excellent communication and interpersonal skills
• B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
• Please bring the original physical copy of any of your identification documents for verification.
• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.