Walk-in || Firstsource is hiring -International Voice Process

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Job Description:

Hiring for International Voice Process at Firstsource. Candidates will handle customer calls, resolve queries, provide accurate information, and ensure a high-quality customer experience.

Key Responsibilities:

• Handle inbound/outbound international customer calls.
• Resolve customer queries and issues professionally.
• Maintain call quality and meet performance targets.
• Follow company processes, scripts, and compliance guidelines.
• Maintain accurate customer records.

Requirements:

• Excellent English communication skills.
• Good listening and problem-solving abilities.
• Willingness to work in rotational/night shifts.
• Freshers and experienced candidates can apply, subject to process requirements.

Perks and Benefits

• Competitive salary
• Performance-based incentives
• Company transportation/cab facility, if applicable
• Career growth opportunities
• Exposure to UK customers and international work culture
• UK shift timings no separate night-shift allowance
• Two way cab facilities-Chargeable within FSL boundary limits

• Excellent communication and interpersonal skills
• B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
• Please bring the original physical copy of any of your identification documents for verification.
• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.