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    Job · 14440899

    Firstsource Solutions logo

    Walk-in || Firstsource is hiring-International UK Process

    Firstsource Solutions · Bengaluru · onsite · Posted 55d ago

    ₹90.0K - ₹3.0L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.


    Job Responsibilities

    • Handle inbound/outbound calls from UK customers.
    • Understand customer requirements and provide accurate solutions.
    • Resolve customer queries professionally and efficiently.
    • Maintain excellent communication and customer service standards.
    • Follow company policies, processes, and quality guidelines.
    • Update customer information and call details in the system.
    • Meet individual and team performance targets.

    Requirements

    • Freshers are welcome to apply.
    • Candidates with any level of experience can apply.
    • Excellent spoken English and good communication skills.
    • Comfortable handling international/UK customers over the phone.
    • Basic computer knowledge.
    • Willingness to work in rotational shifts/night shifts, as required.
    • Positive attitude and strong customer-handling skills.

    What We Offer

    • Competitive salary and incentives.
    • Training provided for freshers.
    • Career growth opportunities.
    • Supportive work environment.
    • Opportunity to work with international customers.

    Interested candidates can apply now!

    Freshers and experienced candidates are both welcome.

    • Excellent communication and interpersonal skills
    • B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
    • Please bring the original physical copy of any of your identification documents for verification.
    • Anyone who attended interview before 30 days are not eligible to attend walk-in.

    Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.



    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportInternational BPOVoice Support

    About Firstsource Solutions

    Firstsource Solutions logo

    Firstsource Solutions

    BPO

    19.2k+

    employees

    2001

    25 years old

    Mumbai, Maharashtra

    US

    ₹3.7L PA avg

    Avg at Firstsource Solutions

    ₹90K – ₹3L PA

    This role

    About

    Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.

    Industries

    BPOBPO/KPO

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.4

    Career growth

    2.3

    Work-life

    2.4

    Employees rate it well for

    Overall Company36Job Security35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Walk-in || Firstsource is hiring-International UK Process · waiting for your command