Walk-in || Firstsource is hiring -international chat support

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

International Chat Support Executive - UK Telecom Process

Job Title: International Chat Support Executive (UK Telecom)

Location: Chennai / Bangalore
Shift: Rotational Shifts (24/7)
Experience: Freshers & Experienced Candidates Welcome

Job Description

We are hiring enthusiastic candidates for an International Chat Support process supporting UK Telecom customers. The ideal candidate should possess excellent written communication skills and be comfortable handling customer queries through chat in a professional and timely manner.

Key Responsibilities:

• Handle customer queries via chat and provide prompt resolutions.
• Deliver exceptional customer service while maintaining quality standards.
• Ensure accurate and grammatically correct responses.
• Document interactions and update customer records.
• Meet productivity and customer satisfaction targets.

Eligibility Criteria:

• Excellent English communication and typing skills.
• Strong grammar and comprehension skills.
• Graduate or Undergraduate candidates can apply.
• Freshers with good communication skills are welcome.
• Willingness to work in rotational shifts.

Skills Required:

Excellent written English
Good typing speed and accuracy
Customer-focused attitude
Basic computer knowledge
Ability to multitask

Apply now and kickstart your career with a leading International Telecom Support team!

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• B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
• Please bring the original physical copy of any of your identification documents for verification.
• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.