Walk-in || Firstsource is hiring-International chat process

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Job Responsibilities

• Handle customer queries through international chat support.
  
• Provide accurate information and resolve customer concerns professionally.
  
• Maintain a high level of customer satisfaction.
  
• Follow company processes, quality standards, and communication guidelines.
  
• Meet daily/weekly performance and productivity targets.
  
• Escalate complex issues to the appropriate team when required.
  

Requirements

• Excellent written English and strong communication skills.
  
• Good typing speed and accuracy.
  
• Ability to handle multiple chats efficiently.
  
• Basic computer knowledge.
  
• Willingness to work in rotational shifts, including night shifts.
  
• Candidates who can join immediately are preferred/required.
  

Salary & Benefits

• Attractive incentives based on performance.
  
• Training provided.
  
• Growth and career development opportunities.
  
• Cab/transport facility, if applicable.
  

Interested candidates can walkin to office

• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.