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    Job · 15340992

    Firstsource Solutions logo

    Walk-in || Firstsource is hiring -International Banking Voice

    Firstsource Solutions · Bengaluru · onsite · Posted 50d ago

    ₹50.0K - ₹2.8L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.


    Position: International Voice Process Executive Banking

    Take-home Salary: 19,000/month


    Job Responsibilities

    • Handle inbound and outbound calls from international banking customers.
    • Assist customers with account-related queries, transactions, cards, payments, and basic banking services.
    • Verify customer information and follow required security procedures.
    • Resolve customer issues professionally and provide accurate information.
    • Explain banking products, services, and processes clearly to customers.
    • Maintain proper records of customer interactions.
    • Follow banking compliance, quality, and data-security guidelines.
    • Achieve assigned targets for customer satisfaction, quality, and productivity.

    Requirements


    • Good verbal and written English communication skills.
    • Basic understanding of banking and financial services.
    • Comfortable speaking with international customers.
    • Basic computer and typing skills.
    • Willingness to work in rotational/night shifts.
    • Freshers and experienced candidates can apply.
    • Qualification: 12th pass / Any Graduate.

    Salary & Benefits

    • 19,000 take-home per month
    • Performance-based incentives.
    • Career growth in the banking/BFSI sector.
    • Rotational shifts and weekly offs.
    • Immediate joining opportunities available.

    Only Freshers are eligible


    • B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
    • Please bring the original physical copy of any of your identification documents for verification.
    • Anyone who attended interview before 30 days are not eligible to attend walk-in.

    Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

    Sourced from naukri

    Skills

    voice process

    About Firstsource Solutions

    Firstsource Solutions logo

    Firstsource Solutions

    BPO

    19.2k+

    employees

    2001

    25 years old

    Mumbai, Maharashtra

    US

    ₹3.7L PA avg

    Avg at Firstsource Solutions

    ₹50K – ₹2.8L PA

    This role

    About

    Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.

    Industries

    BPOBPO/KPO

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.4

    Career growth

    2.3

    Work-life

    2.4

    Employees rate it well for

    Overall Company36Job Security35

    Find them on

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    Walk-in || Firstsource is hiring -International Banking Voice · waiting for your command