Walk-in || Firstsource is hiring-Freshers For International Voice Process

Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.

Key Responsibilities

• Handle inbound/outbound calls from international customers.
• Provide accurate information and resolve customer queries professionally.
• Maintain a polite, professional, and customer-focused approach.
• Understand customer concerns and provide appropriate solutions.
• Maintain call quality and meet process/service standards.
• Document customer interactions accurately.

Requirements

• Freshers are welcome to apply.
• Excellent English communication skills are mandatory.
• Good verbal communication and active listening skills.
• Comfortable interacting with international customers.
• Basic computer knowledge.
• Willingness to work in UK shift timings.
• Flexible, positive, and customer-oriented attitude.

What We Offer

• Opportunity to start a career in the international BPO/voice process.
• Training and support for freshers.
• Professional growth and career development opportunities.
• Competitive salary and incentives [if applicable].
• Two way cab facilities
• Unlimited incentives

• Excellent communication and interpersonal skills
• B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
• Please bring the original physical copy of any of your identification documents for verification.
• Anyone who attended interview before 30 days are not eligible to attend walk-in.

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.