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    Job · 22285239

    Firstsource Solutions logo

    Walk-in || Firstsource Hiring For UK Voice Process | Customer Support Executive

    Firstsource Solutions · Bengaluru · onsite · Posted 3d ago

    ₹1.0L - ₹4.0L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company is a global leader providing business process solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, Retail, and other diverse industries.


    Firstsource is Hiring - International Voice Support (UK Telecom Process)

    Location: Bangalore
    Shift: Rotational Shifts & Rotational Week Offs
    Facility: Two-Way Cab Provided


    Job Description

    • Handle customer interactions for UK Telecom customers via voice support.
    • Resolve customer queries and provide effective solutions.
    • Deliver exceptional customer service while maintaining quality standards.
    • Accurately document customer interactions.
    • Meet performance and productivity targets.
    • Upsell relevant products and services based on customer requirements.

    Eligibility

    10th Pass / 12th Pass / Graduates Eligible
    Freshers & Experienced Candidates Can Apply
    Excellent English Verbal Communication is Mandatory
    Good typing skills and basic computer knowledge required
    Willingness to work in rotational shifts and rotational week offs


    Benefits

    Two-Way Cab Facility
    Performance-Based Incentives
    International Work Environment
    Career Growth Opportunities

    Interested candidates can share their updated resume.

    • B.E ,B.Tech,B.Sc,Post-Graduation Freshers are not eligible
    • Please bring the original physical copy of any of your identification documents for verification.
    • Anyone who attended interview before 30 days are not eligible to attend walk-in.

    Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.


    Sourced from naukri

    Skills

    Customer ServiceInternational VoiceUK supportCustomer SupportInternational BPOvoice processVoice Support

    About Firstsource Solutions

    Firstsource Solutions logo

    Firstsource Solutions

    BPO

    19.2k+

    employees

    2001

    25 years old

    Mumbai, Maharashtra

    US

    ₹3.7L PA avg

    Avg at Firstsource Solutions

    ₹1L – ₹4L PA

    This role

    About

    Firstsource focuses on enhancing customer experience through technology and tailored support, optimizing business processes for global clients.

    Industries

    BPOBPO/KPO

    Employee ratings

    10 reviews

    3.6/ 5

    Culture

    2.4

    Career growth

    2.3

    Work-life

    2.4

    Employees rate it well for

    Overall Company36Job Security35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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